We are seeking an experienced Oracle Fusion ERP Hypercare Lead to join our team on a 6 month fixed term contract. In this critical role, you will be responsible for leading the post-implementation support and optimisation of our Oracle Fusion ERP system, ensuring smooth operations and continuous improvement.

• Lead and manage the Oracle Fusion ERP hypercare team, providing guidance and support during the critical post-go-live period
• Develop and implement strategies to address system issues, optimise performance, and enhance user experience
• Monitor system performance, conduct root cause analysis, and implement solutions to prevent recurring issues
• Coordinate with Oracle support teams to resolve complex technical issues and implement patches or updates
• Identify opportunities for process improvements to support the BAU handover and transition 

PortmanDentex is one of the largest dental groups in the UK & Ireland - we are here to reimagine group dentistry and wellness.

Our values are based on celebrating individuality, aiming higher and growing together – these values bind us together and sit at the heart of everything we do. Without them, we wouldn’t have the caring, rewarding and inspiring culture we’ve carefully cultivated. One that enables happier and healthier futures for all our clinicians, colleagues and patients.

We welcome your application if you have the following qualifications and skills:

• Experience working with Oracle Fusion ERP systems
• Proven experience in ERP implementation and post-go-live support
• In-depth knowledge of ERP systems, business process optimisation, and change management
• Outstanding communication and stakeholder management skills
• Strong understanding of financial and operational business processes

At PortmanDentex, you’ll be part of an inclusive, collaborative team environment where your development and potential are encouraged, and your new ideas and innovative approaches are welcomed.

We offer a hybrid working model that enables you to split your week between our office in Cheltenham, and working from home (typically one day in the office per week).

In addition to a competitive salary, our benefits package includes:

• 25 days of annual leave plus bank holidays, special days off (such as your birthday), and the opportunity to purchase up to 3 additional annual leave days
• Enhanced maternity and paternity leave
• Life assurance and contributory pension scheme
• Health and Wellbeing benefits, including an expensed dental check-up and hygienist appointment per year, confidential helpline and counselling services, and access to a 24/7 GP service

If you’re ready to make a difference and showcase your skills, apply for our Oracle HCM Subject Matter Expert vacancy by submitting your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.